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    Frequently Asked Questions

    GENERAL   

     How do I contact AMCP for specific information?                                                                

    Many areas of the AMCP website contain links to the appropriate contact person for specific information.  You may also use the “Contact Us” link in the upper right corner of the AMCP homepage or you may call us at 1.800.827.2627 and the receptionist will direct you to the appropriate person who will respond to your inquiry.                  

    How do I find contact information for other AMCP members?     

    The AMCP Membership Directory is an excellent resource for this. If a member’s information has changed since the Directory was published, you can obtain the most current information on the AMCP’s website using the online “Membership Directory” located within the Login bar on the main page of the website. The directory is restricted to members only. Click here to Join!   

     How do I purchase AMCP publications?     

     Contact the AMCP Member Services at 1.800.827.2627 to purchase AMCP publications.    

     

    WEBSITE/LOGGING IN  

     How do I log into the website for the first time (Members, Customers and Former Members)?   

    • On the login page, under username type your AMCP member ID number   
    •  For password, type your last name   
    •  At this point, you will be prompted to reset your password for security purposes.   

    How do I find out my ID number? / What if I have never received my ID number?   

    Initially, new members should receive a mailed welcome kit with their membership card within two (2) weeks. If you have misplaced your membership card, please send an email to  membership@amcp.org to obtain your ID number and we will send you a new membership card.   

    What if I have forgotten my password?    

    From the login page, you can click “Forgot your Password” or just click here. You can enter your email address or username. If a record of your email address is found, you will be sent an email with a link to reset your password. If our records do not have your current email address or your email address has changed, you will need to contact us at  memberservices@amcp.org or call 800-827-2627 with a correction prior to accessing the link.   

     How do I retrieve my Login information if I have not yet received it?    

     If you have successfully created your profile, an email confirmation was sent to your inbox. Please check your spam folder(s) for it may have been sent there. If there is no email confirmation, please contact AMCP Member Services at  memberservices@amcp.org  or you may use the “Contact Us” link in the upper right corner, select “Trouble Logging In.”   

    How do I update my AMCP profile?    

    •   From AMCP’s homepage, click “Login”    
    •   Enter your username and password   
    •   Under “Take Action” click “Update My Profile”   

    How do I Register/Sign Up for AMCP Mailings?    

    This is for non-member access to CECity, E-Commerce, eTOC,  etc. You will also receive periodic communications.  Members or former members do not need to register   

    • On the AMCP homepage, click “Sign Up for AMCP Mailings (non-members only)”   
    • Complete the profile information to create your profile.  Be sure to click “SAVE” to finalize your changes.   
    • You will receive an email with your username and password.  Check your spam filter and/or firewall settings if you experience a delay in delivery.   

     

    MEMEBERSHIP    

     What benefits do I receive as a member?   

    •  All members receive our monthly printed newsletter AMCP News, the Journal of Managed Care Pharmacy, which provides CE opportunities, and the annually published Membership Directory: Who’s Who in Managed Care Pharmacy.  
    • The AMCP Daily Dose is emailed to you daily by 8AM ET.   
    • Members receive a reduced registration fee for Annual Meetings and Educational Conferences, which offer CE/CME and networking opportunities.   
    • Leadership opportunities exist through AMCP’s committees and task forces. Committee involvement provides an opportunity to influence the direction of managed care pharmacy.   
    • Comprehensive legislative and regulatory updates and alerts; an essential service which provides key information on issues that affect managed care on a state-by-state and national basis.   
    • And more... New benefits are constantly being added. Click  here to review a more in depth listing of AMCP member benefits.   

    What are the membership categories and rates?   

    Information on AMCP membership categories and rates can be found at http://www.amcp.org/MembershipCategories/   

    How do I obtain a receipt for my membership?    

    Those joining or renewing online should receive an auto-generated receipt confirmation via email in addition to a confirmation page at the end of the process. To obtain receipt copies; click on the “Contact Us” page at the top right hand corner of the website and select “membership payment receipts” on the submission form. A receipt will be provided thereafter by a staff person in the Membership Department.   

    I recently graduated from school. How do I upgrade my membership?       

    •  When renewing your membership, you have the option to upgrade your membership.    
    •  From AMCP’s homepage, click “Login”    
    •  Enter your username and password   
    •  Click “Renew”    
    •  Select the link to upgrade your membership.   

    How do I reinstate my membership?   

    •  If your membership has lapsed and you would like to reinstate:   
    •  From AMCP’s homepage, click “Log In”    
    •  Enter your username and password   
    •  Click “Join/Renew”   
    •  Select the link to reinstate your membership.   

    How do I become an AMCP Visionary?   

    A member who recruits one to three new members is recognized as an AMCP Visionary. Those who bring in four to seven new members are recognized at the Sapphire Level; eight to 14 referrals at the Ruby Level; 15 to 24 referrals at the Emerald Level; and those with more than 25 referrals are recognized at the Diamond Level.  More information on the Visionary program can be found at http://amcp.org/Tertiary.aspx?id=8613.  

    I am a corporate member, how do I login?  

     All designated Corporate Members Contacts and Corporate Member Representatives have member’s only access to the AMCP’s website. If you need your log in information, please click here to retrieve your log in information or contact AMCP Member Services at  memberservices@amcp.org.   

     

    MEETING REGISTRATION

     The online registration system for AMCP meetings is not recognizing me as a member.  

       There could be a few reasons why the registration system is not recognizing you as a member.   

    1.  You started the online registration process, but decided you wanted to join or renew your membership before completing the registration process, i.e., to get the lower member rate. The online registration system, however, does not allow you to change your registration type once you have started the process, and thus will not recognize you as a member. Please contact AMCP Member Services at  memberservices@amcp.org to have your registration type updated.    
    2.  If you go by an “Informal” name in our database, you will need to enter that first initial in the look-up process. (Ex. i.e. If your first name is William and you go by Bill, you will need to enter “B” as the first initial)   
    3.  If you are unsure of the status of your membership, contact AMCP Member Service at 800-827-2627 or email memberservices@amcp.org.   

    How do I register for meetings if I do not have an ID number?      

    You do not need your membership number to register for any of AMCP’s meetings. To register, you will use your first initial (if you go by an informal name please enter that initial – i.e. If your first name is William and you go by Bill, you will need to enter “B” as the first initial) and your last name. You will then be able to select your profile. If you would like your ID number, please send an email to  membership@amcp.org to obtain your ID number and we will send you a new membership card.   

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